Managing Reviews

OVERVIEW

E-Commerce businesses that display consumer reviews.

REQUIREMENTS

In order to benefit from customer reviews the following steps are necessary:

  • Ensure that you have selected “Allow Reviews” in the product information.

MANAGING CONSUMER REVIEWS

When a consumer writes a review for a product on your store it will not show until you approve it.

To manage the Product Review settings go to the navigation bar, select “Settings” and click “Product Reviews” from the drop down. You can select how many reviews are viewed on a product page or if you will allow product ratings.

Product reviews are available with Hotcakes Standard. If you purchased Hotcakes Social, product reviews will also show up in the Activity Stream of your Community.

 

Have more questions? Submit a request

Need More Help?

Do you need more assistance with this article? Please review your support options.